Shipping Policy
Shipping & Delivery
At Vivanchi, we aim to deliver your order quickly and reliably.
Where We Ship
We currently ship to the United States.
Shipping Rates
| Order Value | Service | Cost |
|---|---|---|
| Under $59.99 | Standard Tracked (7-15 business days) | $6.99 |
| Over $59.99 | Free Shipping | FREE |
Processing Time: All orders require 1–2 business days for quality inspection and packaging before shipping.
Carriers
We partner with trusted carriers including USPS, UPS, and FedEx to ensure reliable delivery.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number.
Address Changes
If you need to change your shipping address, contact us immediately at cs@vivanchi.com. Changes cannot be guaranteed once the order has shipped.
Package Marked "Delivered" But Not Found
Once a package is confirmed as "Delivered" by the carrier, responsibility transfers to the customer. However, we are happy to assist you in contacting the carrier to investigate.