Privacy Policy

Last Updated: June 2026

Overview

At Vivanchi, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

By accessing our services, you agree to the practices described in this policy.

Information We Collect

  • Contact Details: Name, shipping/billing address, phone number, and email.

  • Payment Data: Payment information processed securely via our payment gateway (we do not store full card numbers).

  • Device & Usage Data: IP address, browser type, and browsing behavior via cookies.

How We Use Your Information

  • Order Fulfillment: To process payments, arrange shipping, and handle returns.

  • Customer Support: To respond to your inquiries.

  • Security: To detect fraud and ensure a safe shopping environment.

Sharing Your Information

We do not sell your personal data. We only share information with:

  • Service Providers: Payment processors, shipping carriers (USPS/UPS/FedEx), and analytics tools.

  • Legal Compliance: When required by law.

Your Rights

You may have the right to:

  • Access: Request a copy of the data we hold about you.

  • Delete: Request that we erase your personal information.

  • Opt-Out: Unsubscribe from marketing emails at any time.

To exercise these rights, contact us at cs@vivanchi.com.

Data Security

We implement industry-standard security measures to protect your data. Payment transactions are encrypted using SSL technology.

Contact